SVC—003 ● LIVE AGENTIC AI JUN–SEP 2024

Multi-Agent
CRM

Intelligence Platform

AI-orchestrated HubSpot automation where specialized agents handle distinct roles: intent classification, predictive lead scoring, and autonomous meeting scheduling — all wired together via LangGraph and webhook-driven workflows. Reduced response time by 85% and cut manual tasks by 70%.

-85%
RESPONSE TIME
+42%
CONVERSION
-70%
MANUAL TASKS
GPT-4HubSpot APIn8nWebhooksLangGraph
// UI PREVIEW — AGENT ORCHESTRATION CONSOLE
CRM INTELLIGENCE PLATFORM Agent Console
3 agents active
AGENT ROSTER
Intent Classifier
● ACTIVE — 12 queries/min
Lead Scorer
● ACTIVE — scoring 8 leads
Meeting Scheduler
● BUSY — scheduling 2
HubSpot Sync
○ IDLE — last sync 2s ago
ACTIVE TASK QUEUE
INTENT CLASSIFIER
Inbound: "Need pricing for 50-seat enterprise plan" → intent: enterprise_pricing
just now
LEAD SCORER
Contact acme_corp@email.com — score updated 42 → 91 (enterprise signal)
3s ago
MEETING SCHEDULER
Demo slot booked: Wed 2 PM — calendar invite dispatched to contact
12s ago
INTENT CLASSIFIER
Inbound: "How do I cancel?" → intent: churn_risk — escalated to human
28s ago
HUBSPOT WEBHOOK LOG
Deal stage updated → Qualified
00:04
Lead score written: 91
00:07
Meeting created in CRM calendar
00:16
Churn risk flag — task assigned to sales rep
00:32
Contact notes synced (3 interactions)
01:02
02 // ARCHITECTURE

The Pipeline

INBOUND
QUERY
→
LangGraph
Router
→
GPT-4
Agents
→
HubSpot
API
→
n8n
Webhooks
→
CRM
Actions
STEP 01
Intent Classification
Incoming query analyzed by GPT-4. Intent extracted and routed to the appropriate downstream agent via LangGraph.
STEP 02
Agent Routing
LangGraph state machine dispatches to specialist: Lead Scorer, Scheduler, or Query Handler depending on classified intent.
STEP 03
Predictive Scoring
Lead Scorer reads CRM history + current intent signals. GPT-4 updates lead score and deal stage in real time.
STEP 04
Action Execution
Agents write directly to HubSpot API — contact updates, deal stage changes, calendar invites, and task assignments.
STEP 05
Webhook Dispatch
n8n fires downstream webhooks — email sequences, Slack alerts, CRM field updates — triggered by each agent decision.
03 // STACK

Built with

ORCHESTRATION
LangGraph
State machine orchestrating agent routing. Each node is a specialist agent; edges are intent-driven conditional transitions.
REASONING
GPT-4 Turbo
Powers all three specialist agents. Structured output via function calling ensures reliable JSON for CRM writes.
CRM
HubSpot API
Full CRUD access to contacts, deals, meetings, and tasks. Bi-directional — agents read history before writing decisions.
AUTOMATION
n8n
Webhook orchestrator for downstream side-effects: email sequences, Slack pings, and calendar invites post-agent-decision.
EVENTS
Webhooks
Event-driven pipeline. HubSpot fires webhooks on CRM changes; n8n catches and routes them back into the agent loop.
BACKEND
FastAPI + Python
Hosts the LangGraph state machine and agent runtime. Async request handling for concurrent query processing.
See the rest
of the deployments.
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